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Our 24/7 Global Communications Link As an international consultancy business we accord top priority to having quality and reliable 24/7 global communications link with clients and associates. We recognize that our clients and associates have different levels of access to information technology. Therefore we have put in place a communications system with following components. Telephone : 7 stepped lines going into the PABX system linked to 10 extensions.
: An answering machine captures all phone messages after working hours. : Capacity to have phone conference calls with two outside parties. Fax : Our dedicated fax line in Samoa is (685) 22087. To reduce fax costs for our clients we started to set up overseas fax lines. Our New York, USA fax/voice number is 1-617-6878557.Internet : To improve fast and cost effective communications for both ourselves and clients it is our goal to increasingly move our operations online with the appropriate security systems in place. Currently we have the following internet capabilities.In addition to individualized e-mail accounts we have the following office e-mail contacts with different I.S.Ps to minimize risks
We have online virus scanners to minimize the virus risks. Web Site : Our website http://www.kvaconsult.com is hosted on two servers to minimize risks of ‘blackout’. The interactive components of the website are seamlessly linked to the online databases in our affiliated sites (Alexar.com and Samoalive.com). Our website has the following communication functions:: Online instant office enquiries. : Closed moderated online text conference for up to 25 parties (through Samoalive.com).: Closed moderated online voice conference for up to 6 parties (through Alexar.com). : Online surveys : Online recruitment for employers (through Alexar.com) : Online auctions/tenders (through Alexar.com) Postal : Our Post Office postal box (L6579, Apia, Samoa) is opened daily.Courier Services: We have regular use of TNT and DHL for receiving and sending packets.
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